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Get your Hardware & Software fixed

Flexible Appointments

Affordable Prices

Fast repairs

 

OUR SERVICE

What we can fix for you

Online IT Support for individuals, SMEs, and remote teams.

Hardware and Software Upgrades for PCs, laptops, and office systems

Website Creation & Optimization — from building from scratch to making your site faster, more secure, and search-engine friendly


OUR PROCESS

How it works

Initial Contact

When a customer reaches out via email, we respond within a few hours.

Needs Assessment

We ask a few quick questions to understand the problem or request (e.g., IT support, upgrade needs, or website help).

Free Consultation / Quote

We offer a free consultation or diagnostic (if needed), then provide a clear quote and timeline.

 

WHY US

Trusted Service With Affordable Price

 
 

Experienced

Years of hands-on tech and design experience, we know what works and how to get results fast.

Reliable

Count on us for quick response times, clear communication, and support that never leaves you hanging.

High-quality

We deliver work that performs, optimized systems, sleek websites, and upgrades that last.

Flexible

Whether it’s a one-off fix or a full-scale project, we adapt to your schedule, tools, and goals.


FAQ

Frequently Asked Questions

We offer real-time help via chat, email, or remote desktop. We assist with system errors, software crashes, installations, virus scans, and general maintenance.

Yes, software upgrades can be done remotely.

Most websites take 5–10 working days, depending on the complexity. We’ll guide you through content collection, design, and launch.

Absolutely. We can optimize for speed, mobile-friendliness, SEO, and better design. We’ll audit your site and give you actionable recommendations.

Need More Help?

Still not sure what service you need? No problem, we're here to make things easy.

Whether you're dealing with a slow PC, a website that's underperforming, or just need expert tech advice, our team is ready to assist you step-by-step.


OUR BLOG

Read Our News

October 20, 2024

From Blue Screen to Business Ready: A Remote Fix That Saved the Day

When a critical system crash threatened to derail a client’s business presentation, Lumigrade’s remote support team stepped in fast. In under two hours, we diagnosed the issue, rolled back faulty drivers, optimised performance, and ensured cloud backups were in place, turning a tech disaster into a success story.


CUSTOMER STORIES

What Customers Say About Our Service

Daniel

Small Business Owner

4.5

"My laptop was painfully slow until Lumigrade upgraded it. It runs like new — and they did it all remotely!"

 

Tumi

Freelance Photographer

4.5

"I needed a website fast. Lumigrade delivered a clean, mobile-ready portfolio in just a few days. I’m already getting inquiries!"

Anele

Virtual Assistant

4.5

"I was locked out of my email right before a deadline. Lumigrade’s support team fixed it within the hour. Lifesavers!"

Contact Us

Our location

Design Quarter, 128 Leslie Ave, Fourways, 2191, South Africa

Call us